Developing Emotional Intelligence

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Taking control over the emotions that shape our lives can have powerful effects. Emotional intelligence (EI) is the ability to recognize and manage our emotions, behaviors, and impulses, as well as apply this knowledge to the world around us. It encourages self-awareness, internal motivation, and the exploration of diverse perspectives. Through effective and authentic communication, emotional intelligence will create positive relationships within any organization. 

Emotional intelligence is a skill that can be developed, in which these skills will help you to maximize your personal and professional success. The Developing Emotional Intelligence course will provide you with the tools to gain control over emotions, navigate challenging situations, and communicate empathetically. With emotional intelligence, you can build a happy and prosperous life.

Course Content

Finding Common Ground
Setting Boundaries
Knowledge Check 1 Quiz
Module 7
Overcoming Obstacles
Recognizing and Admitting Failure
Disagreeing Constructively
Staying Cool Under Pressure
Be Open to Perspectives
The Power of Forgiveness
Knowledge Check 1 Quiz
Module 8
Application to Business Practices
Working as a Team
Setting Business Goals
Interviewing for Successful Hires
Giving and Receiving Feedback
Customer Experience and Rapport
Knowledge Check 1 Quiz
Module 9
Benefits of Being Emotionally Aware
Strong Interpersonal Relationships
Able to Manage Change
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