Developing Emotional Intelligence

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Taking control over the emotions that shape our lives can have powerful effects. Emotional intelligence (EI) is the ability to recognize and manage our emotions, behaviors, and impulses, as well as apply this knowledge to the world around us. It encourages self-awareness, internal motivation, and the exploration of diverse perspectives. Through effective and authentic communication, emotional intelligence will create positive relationships within any organization. 

Emotional intelligence is a skill that can be developed, in which these skills will help you to maximize your personal and professional success. The Developing Emotional Intelligence course will provide you with the tools to gain control over emotions, navigate challenging situations, and communicate empathetically. With emotional intelligence, you can build a happy and prosperous life.

Course Content

Taking a Break
Knowledge Check 1 Quiz
Module 4
Verbal Communication Skills
Active Listening
Asking Questions
Consider Your Audience
Choosing Your Words
Be Authentic
Knowledge Check 1 Quiz
Module 5
Nonverbal Communication Skills
Body Language
Tone Matters
Facial Expressions
Eye Contact
Distance and Personal Space
Knowledge Check 1 Quiz
Module 6
Managing Relationships With Others
Building Rapport
Respond, Don’t React
Show Gratitude
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