{"id":40517,"date":"2025-11-20T21:26:56","date_gmt":"2025-11-20T21:26:56","guid":{"rendered":"https:\/\/peuneo.co.za\/online\/?post_type=product&#038;p=40517"},"modified":"2025-11-20T21:28:39","modified_gmt":"2025-11-20T21:28:39","slug":"contact-center-training","status":"publish","type":"product","link":"https:\/\/peuneo.co.za\/online\/product\/contact-center-training\/","title":{"rendered":"Contact Center Training"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>For many people, the term Contact Center relates to sales calls and telemarketers. However; a contact center can provide assistance in many different ways. A contact center can provide customer support, information technology support, and much more. The key to providing great customer service is in the training. A well-trained contact center can be the difference between gaining more customers and losing the ones you have. Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows what they are talking about. Training your staff to effectively assist your customer base is paramount.<\/p>\n","protected":false},"featured_media":40516,"template":"","meta":[],"product_brand":[],"product_cat":[15],"product_tag":[],"class_list":{"0":"post-40517","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-uncategorized","8":"first","9":"instock","10":"virtual","11":"sold-individually","12":"purchasable","13":"product-type-course"},"_links":{"self":[{"href":"https:\/\/peuneo.co.za\/online\/wp-json\/wp\/v2\/product\/40517","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peuneo.co.za\/online\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/peuneo.co.za\/online\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/peuneo.co.za\/online\/wp-json\/wp\/v2\/media\/40516"}],"wp:attachment":[{"href":"https:\/\/peuneo.co.za\/online\/wp-json\/wp\/v2\/media?parent=40517"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/peuneo.co.za\/online\/wp-json\/wp\/v2\/product_brand?post=40517"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/peuneo.co.za\/online\/wp-json\/wp\/v2\/product_cat?post=40517"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/peuneo.co.za\/online\/wp-json\/wp\/v2\/product_tag?post=40517"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}