Ten Soft Skills You Need

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Course Content

Introduction
Course Objectives
Module 1
What Are Soft Skills?
Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
Knowledge Check 1 Quiz
Module 2
Communication
Ways We Communicate
Improving Nonverbal Communication
Listening
Openness and Honesty
Knowledge Check 1 Quiz
Module 3
Teamwork
Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
Knowledge Check 1 Quiz
Module 4
Problem-Solving
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